Contact Us
Below you will find answers to frequently asked questions about Keevo.
If you can't find what you're looking for, email or contact us here.
General
What is Four-Factor Authentication?
What is Keevotary?
Do Keevo Wallets have seed phrases?
How do I download Keevo Link?
Are there plans for a mobile application?
What happens if Keevo goes out of business?
Is Keevo Wallet storage unlimited?
Is Keevo's code open-sourced?
Do we support Linux?
Is Keevo wallet bluetooth enabled?
How can I get my Keevo carbon key to or from an Iron Mountain Vault?
What is Keevo's Refund and Return Policy?
Security
How can I be sure that Keevo's solution is secure?
What happens if someone gains access to my Carbon Key?
What happens if someone gets ahold of my Carbon Key and buys a new Keevo?
What happens if I send unsupported ERC20 tokens to my Keevo-generated Ethereum address?
Don't worry. If you send an ERC20 token(s) that is not currently supported by Keevo to my Keevo generated Ethereum adress, it will still be on the blockchain.
You just need to email us at support@keevowallet.com and let us know the ERC20 token name, its symbol and smart contract address. We will add it to our index. In the future, we plan to have this process automated and your token will automatically be added.
